IMPORTANCE OF HUMAN FACTORS TO ORGANIZATIONAL PERFORMANCE

Abstract

A growing need of investigating the total quality management practices in the Yemeni industrial market has led the way to conduct this study.  In this study, we attempted to investigate the importance of human factors of total quality management to organisational performance through examine the importance of the human factors in organizational performance. Results show, an unequivocal relationship among the variables. Therefore, the findings revealed a direct relationship among the variables, in fact, almost %83.33 of the human factors have a significant relationship with organizational performance. The study also shows its significance to pave the road for future researchers as a first paper investigating the human side of total quality management in Yemen as well as Middle East region.