DO USER SATISFACTION AND ACTUAL USAGE OF ONLINE LEARNING IMPACT STUDENTS PERFORMANCE?

Abstract

This study employs structural equations modeling via SmartPLS 3.0 to analyze the 388 valid questionnaires in order to assess the proposed model that is based on Delone & Mclean information system success model to identify factors affecting performance impact of online learning among public universities student in Bangladesh. The main independent constructs in the model cover user satisfaction and actual usage. The dependent construct is a performance impact. The study will describe the relations among the various constructs. Our work has improved our insight into the importance of satisfaction in using online learning. Results indicated that all independent variables significantly influenced performance impact. The proposed model explained 41.8% of the variance in the dependent variable.