THE RELATIONSHIP BETWEEN NURSES’ JOB SATISFACTION AND NURSES’ PERFORMANCE IN THE PUBLIC HEALTH CARE SECTOR IN YEMEN

Abstract

Nurses play a prominent role in improving the quality of health services provided to patients and contributes to improving the performance of the health system. Thus, it becomes vital for health care institutions to pay attention to the level of satisfaction of nurses as a determinant of the level of performance of nurses working in it. Based on that, this study aims to determine the level of job satisfaction and performance among 220 nurses working in 13 public hospitals in the governorates of Aden and Abyan, Yemen. Moreover, examining the correlational relationship between nurses’ job satisfaction and nurses’ performance will be investigated. In addition to the correlational relationship, the effect of nurses’ job satisfaction with its dimensions on their performance will be examined. To fulfill the study objectives, the researcher used a quantitative method in which a self‐administered questionnaire was distributed and then analyzed using Pearson correlation and multiple regression in IBM SPSS Statistics ® (SPSS). The findings of the study show that the level of overall nurses’ job satisfaction is low, and nurses’ performance is poor.   The result also reveals that overall nurses’ job satisfaction positively correlated to nurses’ performance. Moreover, the results also showed that Pay and Benefits are the most influential factors among other job satisfaction dimensions affecting nurses’ performance.