IMPACT OF AVAILABILITY OF KNOWLEDGE MANAGEMENT INFRASTRUCTURE ON IMPROVING THE PERFORMANCE OF THE EDUCATION SECTOR STAFF IN LIBYA: ORGANIZATIONAL LOYALTY AS A MEDIATING VARIABLE

  • Salem Salama Faculty of Business and Accountancy, Lincoln University College, Selangor, Malaysia
  • Osama Isaac Faculty of Business and Accountancy, Lincoln University College, Selangor, Malaysia
  • Nasser Habtoor Faculty of Business and Accountancy, Lincoln University College, Selangor, Malaysia
  • Ali Ameen Faculty of Business and Accountancy, Lincoln University College, Selangor, Malaysia
Keywords: Knowledge Management Infrastructure, Organizational Loyalty, Performance

Abstract

Knowledge management has become a contemporary development and requirement in modern management thought and practice, and most appropriate for the rapid developments in this world which became the processes of knowledge production and the generation and dissemination of knowledge and employment and utilization management moreover, it is one of the most important indicators by which we can measure the progress of societies and their ability to contribute effectively to knowledge production which is turn leads to raise the efficiency of staff. The world these days depends on the knowledge economy as Edward said, possessed knowledge possessed power, how can this be done without the knowledge management infrastructure essentially provided by educational institutions through appropriate knowledge management needs, therefore, knowledge management institutions must have a knowledge management infrastructure to enhance knowledge management efficiency which contributes to the development of the performance of education sector employees, which in turn reflects on the performance of the entire organization. The dimensions of the knowledge management infrastructure consist of technology, organizational culture, and organizational structure. In order to achieve generalizable results, the researcher used the descriptive analytical method, and the researcher used SPSS and PLS smart analysis tools. The sample of the study consisted of 612 employees in the education sector. Structural model assessment test and direct test of the study hypothesis were conducted. Also, it confirmed the existence of validity of the assumptions a direct positive impact and positive impact and indirect confirmation of the hypothesis: The first hypothesis was confirmed that there is a positive direct statistical significance between the availability of the knowledge management infrastructure and raising the efficiency of the performance of the education sector staff in Libya. The second hypothesis has a positive direct statistical significance between the availability of knowledge management infrastructure and organizational loyalty in the education sector in Libya, the third hypothesis has a positive direct statistical significance between organizational loyalty and improving the efficiency of the performance of the education sector staff in Libya. The fourth hypothesis is that there is an indirect statistical significance between the availability of knowledge management infrastructure and raising the efficiency of the performance of the education sector employees in Libya through organizational loyalty.

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Published
2019-10-01