The Relationship between Burnout and Interpersonal Communication in Medical Inpatient Nurses
DOI:
https://doi.org/10.31674/mjmr.2025.v09i03.004Abstract
Introduction: Nursing management involves organising, supervising, and developing the skills of nurses to ensure optimal service standards. Burnout, characterised by significant physical, mental, and emotional exhaustion, can negatively impact individual performance. Interpersonal communication is one of the contributing factors to burnout, accounting for 28.7%, with the remaining 71.3% attributed to other factors. If left unaddressed, burnout can adversely affect the quality of nursing care. This study aims to determine the relationship between burnout and interpersonal communication among inpatient medical nurses. Methods: This study utilised a quantitative research method with a descriptive correlational research design and a cross-sectional approach. The Spearman Rank statistical test was employed to analyse the data. The sampling technique used was Total Sampling, and the analysis was carried out through bivariate analysis. Results: The majority of respondents were aged 31-40 years (standard deviation = 7.074), with most being female (92.9%, n = 78). Most respondents held a diploma in nursing (D3) (55.9%, n = 47). In terms of marital status, 83.3% (n = 70) were married, and the majority had more than 10 years of work experience (47.6%, n = 40). Regarding burnout dimensions, 81.0% of respondents experienced low emotional exhaustion, 79.8% showed low depersonalisation, and 100% exhibited high personal achievement. Statistical analysis revealed a negative relationship between burnout and interpersonal communication, with a p-value of 0.000 < 0.05. Spearman Rank correlations were as follows: -0.348 for emotional exhaustion, -0.452 for depersonalisation, and -0.568 for personal achievement. Conclusion: The study concluded that there is a significant relationship between burnout and interpersonal communication among inpatient medical nurses. This highlights the importance of addressing burnout to improve communication and overall nursing care quality.
Keywords:
Burnout, Implementing Nurse, Interpersonal CommunicationDownloads
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