ROLE CONFLICT OF NURSE RELATIONSHIP WITH PERFORMANCE IN THE EMERGENCY UNIT OF HOSPITALS RSD DR. SOEBANDI JEMBER

Abstract

Nurses doing their job should know their role to give their high performance in nursing service to the patients. One of the efforts for keeping nursing performance in high quality is placing the nurses in accordance with their abilities and knowledge. But the placement in structural organization is felt or accepted different, so that it cause role conflict. One cause of decrease performance is the existing role conflict toward somebody. This is an observational study that is descriptive analysis with cross sectional study of correlation design that aims to analyze the correlation of role conflict of nurses and perfonnance in emergency unit at dr. Soebandi Hospital of Jember Regency. The population is all nurse who work in emergency unit at dr. Soebandi Hospital of Jember regency. The amount of the population is 48 people. The sampling technique is probability purposive sampling with 45 respondents. The instrument for collecting data is questionnaire consisting of respondent characteristic (room, age, sex, education, employment status). The result of this research is people who have role conflict are 89%, minor role conflict is 11 % and none is heavy role conflict. A majority of good performance is 76%, enough performance 24%), whilst none is performance less. The result of correlation spearman rho test with P limit is P 0, 05 is that P value is 0, 0001. It is smaller than alpha value 0, 05 with signification level is 95%, coefficient correlation values 0,491. The conclusion is correlation between role conflict and nurses' performance is high. The recommendation given by the researcher is to maintain nurses' performance and conflict management in optimal level (functional), so that makes creativity members grow, create innovation, encourage the changes, being critical to development environment.