BURNOUT AMONG NURSES IN CLINICAL TRAINING CENTRE, SELANGOR

Abstract

Burnout can be conceptualized in three different aspects consisting of emotional exhaustion, depersonalization and reduced personal accomplishment. It can lead to increment of the turnover rate, absenteeism and low organizational commitment. Stress and job dissatisfaction will lead to psychological distress and burnout. Nurses are one in the health care profession that is susceptible to burnout because they are dealing with patient management and service care delivery. The aim of this study is to determine whether nurses working in Clinical Training Centre (CTC), Faculty of Medicine, University Teknologi MARA (UiTM) are experiencing burnout. A descriptive study design with convenient sampling technique using self-reported questionnaires adapted from Maslach Burnout Inventory (MBI) was conducted involving 120 of nurses in CTC.

High levels of burnout were identified in 83.3% of the respondent in the area of depersonalization and 42.5% of the respondent in the area of reduced personal achievement. Marital status was significantly associated with emotional exhaustion (p<0.05), working experiences is significantly associated with reduce personal achievement (p<0.05) and depersonalization is significantly associated with grade of the nurses (p<0.05). There is evidence that nurses working in CTC are experiencing burnout with a high score in depersonalization and personal accomplishment. Early detection of burnout among the nurses can avoid burnout syndrome and will help to reduce absenteeism, turnover rates and long term stress.