The Influence of Training and Mentoring on Enhancing Nurses' Caring Competence
DOI:
https://doi.org/10.31674/mjn.2025.v17isupp1.004Abstract
Background: Caring behaviour is a fundamental component of patient-centred nursing care, directly influencing patient outcomes and satisfaction. Despite its importance, many nurses face significant barriers such as insufficient training and lack of structured mentoring, which hinder their ability to deliver optimal care. Addressing these barriers through structured interventions is essential to improving nurses' caring competencies. Methods: This quasi-experimental study employed a pre-post test design with a control group. A total of 120 inpatient nurses were recruited using purposive sampling, with 60 nurses in the intervention group and 60 in the control group. Data were collected using validated and reliable questionnaires to assess knowledge, attitudes, and actions related to caring behaviour. The intervention, which consisted of training and mentoring, was implemented over three months. Data were analysed using the T-test and General Linear Model Repeated Measures (GLM RM) test. Results: The study found a statistically significant improvement in caring competence in the intervention group compared to the control group (p < 0.001). The GLM-RM analysis revealed large effect sizes, with partial eta squared values of 0.882 for knowledge, 0.711 for attitudes, and 0.737 for actions, indicating that training and mentoring effectively enhanced nurses' caring behaviours. Conclusion: Structured training and mentoring programs are effective strategies for enhancing nurses' caring competence. Healthcare institutions should consider integrating these interventions into professional development programs to improve patient-centred care. Future studies should explore long-term impacts of such interventions on patient outcomes and satisfaction.
Keywords:
Caring, Competence, Mentoring, Nurses, TrainingDownloads
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