Enhancing Maternal Care: Exploring the Psychometric Properties of Antenatal Care Satisfaction Instrument
DOI:
https://doi.org/10.31674/mjn.2025.v16i03.002Abstract
Background: The quality of antenatal care dispensed to pregnant women is vital for her adherence to antenatal schedules and compliance. However, most of the instruments currently used in India are either non-validated or reflect fragmented models of care. Objective: To develop an “Antenatal Care Satisfaction Instrument” to assess the satisfaction of pregnant women regarding the care received in a public health care facility. Methods: The initial instrument was developed after reviewing the relevant literature and referring the standards developed by various agencies. This was then given to subject matter experts for ensuring the content validity, subsequently, field testing was done in a sample of 300 pregnant women. Further, the exploratory factor analysis was done to confirm the construct validity. Principal component method and Varimax rotation method were used to extract the items, Internal reliability was assessed by Cronbach Alpha. Results: Initially developed 42 items were reduced to 32 after assessing the content validity by CVI –I (>0.78) and CVI –S (0.8). The items were reduced to 20, under five factors as determined by the exploratory factor analysis. Factor V was omitted as Cronbach alpha is 0.45. Thus, the final instrument contains 18 items with four factors, respectful maternity care, interpersonal behaviour, antenatal education, structural aspects of OPD, and preparation for motherhood. Conclusion: The Antenatal Care Satisfaction Instrument (ACSI) can be used as a valid and reliable instrument for assessing the satisfaction of pregnant women and thus to enhance antenatal care.
Keywords:
Antenatal Care, Antenatal Satisfaction, Assessment ToolsDownloads
References
Abbas, M., Bhamani, S., Kanjani, Y., & Sheikh, L. (2023). Enhancing antenatal education in Pakistan: An audit and recommendations. BMC Women’s Health, 23. https://doi.org/10.1186/s12905-023-02799-x
Alshaikh, A. A., Assiri, A. S., Riaz, F., Alshaikhi, S. A., Alarrafi, A. A., Bharti, R. K., Mahmood, S. E., & Farag, S. (2023). Factors associated with the knowledge of obstetric danger signs among pregnant women attending primary health care antenatal care clinics in Abha city. Journal of Family Medicine and Primary Care, 12(11), 2855–2862. https://doi.org/10.4103/jfmpc.jfmpc_425_23
Armitage, P., Berry, G., & Matthews, J. N. S. (2002). Statistical methods in medical research (4th ed.). Blackwell Science Ltd, Wiley, US. https://doi.org/10.1002/9780470773666
Athinaidou, A.-M., Vounatsou, E., Pappa, I., Harizopoulou, V. C., & Sarantaki, A. (2024). Influence of antenatal education on birth outcomes: A systematic review focusing on primiparous women. Cureus. https://doi.org/10.7759/cureus.64508
Ayalew, M. M., Nebeb, G. T., Bizuneh, M. M., & Dagne, A. H. (2021). Women's satisfaction and its associated factors with antenatal care services at public health facilities: A cross-sectional study. International Journal of Women's Health, 13, 279–286. https://doi.org/10.2147/IJWH.S293725
Batbaatar, E., Dorjdagva, J., Luvsannyam, A., Savino, M. M., & Amenta, P. (2017). Determinants of patient satisfaction: a systematic review. Perspectives in Public Health, 137(2), 89–101. https://doi.org/10.1177/1757913916634136
Belachew, A. K., Debie, A., Geberu, D. M., Dagnew, A., Bitew, G., Dejene, T. M., & Walle, A. D. (2024). Antenatal care service satisfaction and associated factors among pregnant women at public health facilities of Wogera district, Northwest Ethiopia: A cross-sectional study. Frontiers in Global Women's Health, 5. https://doi.org/10.3389/fgwh.2024.1422047
Birhanu, S., Demena, M., Baye, Y., Desalew, A., Dawud, B., & Egata, G. (2020). Pregnant women’s satisfaction with antenatal care services and its associated factors at public health facilities in the Harari region, Eastern Ethiopia. SAGE Open Medicine, 8. https://doi.org/10.1177/2050312120973480
Dabbagh, A., Seens, H., Fraser, J., & MacDermid, J. C. (2023). Construct validity and internal consistency of the Home and Family Work Roles Questionnaires: A cross-sectional study with exploratory factor analysis. BMC Women’s Health, 23. https://doi.org/10.1186/s12905-023-02199-1
Emiru, A. A., Alene, G., & Debelew, G. T. (2020). Women’s satisfaction with the quality of antenatal care services rendered at public health facilities in Northwest Ethiopia: The application of partial proportional odds model. BMJ Open, 10(9). https://doi.org/10.1136/bmjopen-2020-037085
Gamberini, C., Angeli, F., & Ambrosino, E. (2022). Exploring solutions to improve antenatal care in resource-limited settings: An expert consultation. BMC Pregnancy and Childbirth, 22. https://doi.org/10.1186/s12884-022-04778-w
Gebremichael, M. W., Worku, A., Medhanyie, A. A., & Berhane, Y. (2018). Mothers’ experience of disrespect and abuse during maternity care in northern Ethiopia. Global Health Action, 11(1). https://doi.org/10.1080/16549716.2018.1465215
Gupta, S. K., Pal, D. K., Tiwari, R., Garg, R., Shrivastava, A. K., Sarawagi, R., Patil, R., Agarwal, L., Gupta, P., & Lahariya, C. (2013). Impact of Janani Suraksha Yojana on Institutional delivery rate and maternal morbidity and mortality: an observational study in India. Journal of Health, Population and Nutrition, 30(4), 464–471. https://doi.org/10.3329/jhpn.v30i4.13416
Hajizadeh, K., Jafarabadi, M. A., Vaezi, M., Meedya, S., Mohammad-Alizadeh-Charandabi, S., & Mirghafourvand, M. (2023). Psychometric properties of the disrespect and abuse questionnaire in Iranian parturient women. Iranian Journal of Nursing and Midwifery Research, 28(1), 72–77. https://doi.org/10.4103/ijnmr.ijnmr_228_21
Halek, M., Holle, D., & Bartholomeyczik, S. (2017). Development and evaluation of the content validity, practicability and feasibility of the Innovative dementia-oriented assessment system for challenging behaviour in residents with dementia. BMC Health Services Research, 17. https://doi.org/10.1186/s12913-017-2469-8
Heri, R., Yahya-Malima, K. I., Malqvist, M., & Mselle, L. T. (2023). Women’s expectations of and satisfaction with antenatal care services in a semi-urban setting in Tanzania and associated factors: a cross-sectional survey. Healthcare, 11(16). https://doi.org/10.3390/healthcare11162321
Hibusu, L., Sumankuuro, J., Gwelo, N. B., & Akintola, O. (2024). Pregnant women’s satisfaction with the quality of antenatal care and the continued willingness to use health facility care in Lusaka district, Zambia. BMC Pregnancy and Childbirth, 24. https://doi.org/10.1186/s12884-023-06181-5
Hodin, S (2017). Respectful maternity care: a basic human right. HARVARD School of Public health, maternal health task force. Retrieved from: https://www.mhtf.org/2017/04/11/respectful-maternity-care-a-basic-human-right/. Accessed on 12th January 2024.
Hsai, N. M., Matsui, M., Ng, C. F. S., Khaing, C. T., Imoto, A., Sayed, A. M., Huy, N. T., Kamiya, Y., & Moji, K. (2020). Satisfaction of pregnant women with antenatal care services at women and children hospital in South Okkalapa, Myanmar: a facility-based cross-sectional study triangulated with qualitative study. Patient Preference and Adherence, 14, 2489–2499. https://doi.org/10.2147/PPA.S266916
Hwang, W. Y., Choi, S. Y., & An, H. J. (2022). Concept analysis of transition to motherhood: A methodological study. Korean Journal of Women Health Nursing, 28(1), 8–17. https://doi.org/10.4069/kjwhn.2022.01.04
Indrayan, A., & Malhotra, R.K. (2017). Medical Biostatistics (4th ed.). Chapman and Hall/CRC. https://doi.org/10.4324/9781315100265
Kebede, D. B., Belachew, Y. B., Selbana, D. W., & Gizaw, A. B. (2020). Maternal satisfaction with antenatal care and associated factors among pregnant women in Hossana town. International Journal of Reproductive Medicine, 1–8. https://doi.org/10.1155/2020/2156347
Kyriazos, T. A. (2018). Applied psychometrics: Sample size and sample power considerations in Factor Analysis (EFA, CFA) and SEM in General. Psychology, 09(08), 2207–2230. https://doi.org/10.4236/psych.2018.98126
Lopes, M. I., Vieira, M., & Cardoso, A. (2024). Women’s empowerment for active labour: A qualitative study with nurse-midwives in antenatal education for childbirth. European Journal of Midwifery, 8, 1–10. https://doi.org/10.18332/ejm/188117
Moller, A.-B., Petzold, M., Chou, D., & Say, L. (2017). Early antenatal care visit: A systematic analysis of regional and global levels and trends of coverage from 1990 to 2013. The Lancet Global Health, 5(10), e977–e983. https://doi.org/10.1016/S2214-109X(17)30325-X
Nor Azura, I., Azlina, I., Rosnani, Z., & Norhayati, M. N. (2020). Effectiveness of an Antenatal-Exercise Counseling Module on Knowledge and Self-Efficacy of Nurses in Northeast Peninsular Malaysia: A Quasi-Experimental Study. Malaysian Journal of Medical Sciences, 27(3), 84–92. https://doi.org/10.21315/mjms2020.27.3.9
Perriman, N., & Davis, D. (2016). Measuring maternal satisfaction with maternity care: A systematic integrative review. Women and Birth, 29(3), 293–299. https://doi.org/10.1016/j.wombi.2015.12.004
Polit, D. F., & Beck, C. T. (2008). Nursing research: Generating and assessing evidence for nursing practice (8th ed.). Wolters Kluwer Health/Lippincott Williams & Wilkins. Retrieved from: https://rb.gy/hphaxw .Accessed on 10th January, 2024.
Pricilla, R., David, K., Siva, R., Vimala, Tj. C., Rahman, S. Parveen M. F., & Sankarapandian, V. (2016). Satisfaction of antenatal mothers with the care provided by nurse-midwives in an urban secondary care unit. Journal of Family Medicine and Primary Care, 5(2), 420-423. https://doi.org/10.4103/2249-4863.192359
Salve, H., Charlette, L., Kankaria, A., Rai, S., Krishnan, A., & Kant, S. (2017). Improving access to institutional delivery through Janani Shishu Suraksha Karyakram: Evidence from rural Haryana, North India. Indian Journal of Community Medicine, 42(2), 73-76. https://doi.org/10.4103/0970-0218.205223
Seyoum, K. (2022). Determinants of antenatal care service satisfaction among women in Ethiopia: A systematic review and meta-analysis. Obstetrics and Gynecology International. https://doi.org/10.1155/2022/9527576
Sinclair, S., Hack, T. F., MacInnis, C. C., Jaggi, P., Boss, H., McClement, S., Sinnarajah, A., & Thompson, G. (2021). Development and validation of a patient-reported measure of compassion in healthcare: The Sinclair Compassion Questionnaire (SCQ). BMJ Open, 11(6), 1-10. https://doi.org/10.1136/bmjopen-2020-045988
Sixma, H. J., Kerssens, J. J., Campen, C. V., & Peters, L. (1998). Quality of care from the patients’ perspective: From theoretical concept to a new measuring instrument. Health Expectations, 1(2), 82–95. https://doi.org/10.1046/j.1369-6513.1998.00004.x
Srivastava, A., Avan, B. I., Rajbangshi, P., & Bhattacharyya, S. (2015). Determinants of women’s satisfaction with maternal health care: A review of literature from developing countries. BMC Pregnancy and Childbirth, 15. https://doi.org/10.1186/s12884-015-0525-0
Wang, Y., Liu, C., & Wang, P. (2023). Patient satisfaction impact indicators from a psychosocial perspective. Frontiers in Public Health, 11. https://doi.org/10.3389/fpubh.2023.1103819
World Health Organization (2018, January 30). WHO recommendations on antenatal care for a positive pregnancy experience – Highlights and key messages. World Health Organization. https://www.who.int/publications/i/item/WHO-RHR-18.02
Zamanzadeh, V., Ghahramanian, A., Rassouli, M., Abbaszadeh, A., Alavi-Majd, H., & Nikanfar, A.-R. (2015). Design and implementation content validity study: development of an instrument for measuring patient-centered communication. Journal of Caring Sciences, 4(2), 165–178. https://doi.org/10.15171/jcs.2015.017
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 The Malaysian Journal of Nursing (MJN)

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.