A STUDY ON THE IMPACT OF CHANGE MANAGEMENT IN BANKING SECTOR WITH SPECIAL REFERENCE TO NANDED CITY, INDIA

Authors

  • Swati Oza School of BSFI and Retail, Symbiosis University of Applied Sciences, Indore, India
  • Yogita Mandhanya School of BSFI and Retail, Symbiosis University of Applied Sciences, Indore, India

Abstract

The banking sector showcases an important role in the functioning of any economy. The banking system in a competitive environment is confronting new challenges and opportunities. Banks need to endure not only the stress and strain of growth but also to stand the challenges arising from the rapid changes in the banking scenario. Banks need to modify organizational structure, pragmatic operational policies, sophisticated control mechanism and skilled manpower for the overall strength of the banking system in accomplishing the objectives. By studying change management in banking sector with reference to Nanded City in India we would be able to identify the impact of change management in banking industry.

The study emphasises on establishing relation with Change Management (Technological and working efficiency, financial health and employee welfare). A sample of 90 respondents from three different banks of Nanded city were selected, which included SBI, Axis Bank and Abhyudaya Cooperative Bank. The study revealed a positive relationship among the variables.

Keywords:

Change Management, Banking, Working Efficiency, Financial Health

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References

Arora, K.S. (2003). Indian Banking: Managing Transformation through IT. IBA Bulletin, 25(3), pp 134-138.

Chawla, A.S., (1987). Nationalisation and Growth of Indian Banking, Deep and Deep Publications, New Delhi, pp 102-110.

Giridhari, D.G., (1993). 'An Evaluatory Study of Performances of Private and Public Sector Banks', in N. Vinayakumar. (ed.), A Peep into Private Sector Banks, Kanishka Publishers & Distributors, Delhi, 1993. pp 25-35.

Kotter, J. (2001). The regulation and supervision of banks around the world: Anew database, Policy Research Working Paper No. 2588. World Bank, Washington, DC. pp 25-32.

Kohli, S.S. (2001). Indian Banking Industry: Emerging Challenge. IBA Bulletin, 23(3), pp 48-54.

PEP Committee. (1977). Report of the productivity, efficiency, and profitability on Banking, (Headed by. C. Luther), Reserve Bank of India, Mumbai, India, pp 9-17.

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Published

02-10-2017

How to Cite

Swati Oza, & Yogita Mandhanya. (2017). A STUDY ON THE IMPACT OF CHANGE MANAGEMENT IN BANKING SECTOR WITH SPECIAL REFERENCE TO NANDED CITY, INDIA. International Journal on Recent Trends in Business and Tourism (IJRTBT), 1(4), 24-40. Retrieved from https://ejournal.lucp.net/index.php/ijrtbt/article/view/240

Issue

Vol. 1 No. 4 (2017): International Journal on Recent Trends in Business and Tourism

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Articles

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Copyright (c) 2017 International Journal on Recent Trends in Business and Tourism (IJRTBT)

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