• Yuzana M.Y Faculty of Medicine & Health Sciences, Universiti Sultan Zainal Abidin, Terengganu, Malaysia.
  • Azliha M.R Infection Disease Nurse Counselor, Hospital Kuala Lumpur, Medical Deparment, Off Jalan Pahang, Kuala Lumpur, Malaysia.


This article using a narrative approach aims to investigate the psychological impact for victim of misconduct at work. Interviews were conducted with 12 participants self-identified as victims. Themes identified in the study were: Frustration, demoralisation, pressure and loss of confidence. The study emphasised the importance of knowing the psychological impact for the toleration of misconduct at work by victims in Malaysia which might provide insightful information for researchers in non-Western society.


Psychological, Stress, Misconduct


Download data is not yet available.


Aaron, T. & Dry, E. (1992). Sexual Harassment in the Hospitality Industry. The Cornell Hotel & Restaurant Administration Quarterly, 33(2), pp 93-5.

Anderson, E. P. (1993). The perceptions of student nurses and their perceptions of professional nursing during the nurse training programme. Journal of Advanced Nursing, 18(5), pp 808-815.

Bowling, N. A. & Beehr, T. A. (2006). Workplace harassment from the victim's perspective: A theoretical model and meta-analysis. Journal of Applied Psychology, 91(5), pp 998-1012.

Bowling, N. A., Beehr, T. A., Bennett, M. M., & Watson, C. P. (2010). Target personality and workplace victimization: A prospective analysis. Work & Stress, 24(2), pp 140-158.

Cuijpers, P., Straten V., A., Andersson, G. & Oppen V., P. (2008). Psychotherapy for depression in adults: A meta-analysis of comparative outcome studies. Journal of Consulting & Clinical Psychology, 76(6), pp 909-922.

Davenport, N., Schwartz, R. D. & Elliott, G. P. (1999). Mobbing: Emotional Abuse in the American Workplace. 1st edition. Civil Society Publishing. US.

Duffy, M. & Sperry, L. (2007). Workplace Mobbing: Individual and Family Health Consequences. The Family Journal, 15(4), pp 398-404.

Einarsen, S., Raknes, B. I. & Matthiesen, S. B. (1994). Bullying and Harassment at Work and Their Relationships to Work Environment Quality: An Exploratory Study. European Work & Organizational Psychologist, 4(4), pp 381–401.

Frank, J. D. (1974). Psychotherapy: The Restoration of Morale. The American Journal of Psychiatry, 131(3), pp 271-274.

Heraclides, A., Chandola, T., Witte, D. R. & Brunner, E. J. (2009). Psychosocial stress at work doubles the risk of type 2 diabetes in middle-aged women. Diabetes Care, 32(12), pp 2230-2235.

Hoel, H., Sparks, K. & Cooper, C. L. (2001). The cost of violence/stress at work and the benefits of a violence/stress-free working environment. International Labour Organisation. Geneva.

Jehn, K. A. (1995). A multimethod examination of the benefits and detriments of intragroup conflict. Administrative Science Quarterly, 40(2), pp 256–282.

Kahn, J. P. (2008). Diagnosis and referral of workplace depression. Journal of Occupational & Environmental Medicine, 50(4), pp 396-400.

Kirkpatrick, L.A., & Ellis, B.J. (2001). An evolutionary psychological approach to self-esteem: Multiple domains and multiple functions. In M. Clark & G. Fletcher (Eds.), The Blackwell handbook in social psychology, Vol. 2: Interpersonal processes (pp. 411-436). Oxford, England: Blackwell Publishers.

Lewis, J., Coursol, D. & Wahl, K. (2002). Addressing issues of workplace harassment: Counselling the targets. Journal of Employment Counselling, 39(3), pp 109-116.

Lutgen-Sandvik, P. & McDermott, V. (2011). Making Sense of Supervisory Bullying: Perceived Powerlessness, Empowered Possibilities. Southern Communication Journal, 76(4), pp 342-368.

Lutgen-Sandvik, P. & Tracy, S.J. (2012). Answering five key questions about workplace bullying: How communication scholarship provides thought leadership for transforming abuse at work. Management Communication Quarterly. 26(1), pp 3-47.

Main, C., Glozier, N. & Wright, I. (2005). Validity of the HSE stress tool: An investigation within four organizations by the Corporate Health and Performance Group. Occupational Medicine, 55(3), pp 208-214.

Niedl, K. (1996). Mobbing and Well-Being: Economic and Personal Development Implications. European Journal of Work & Organisational Psychology, 5(2), pp 239-249.

Pimenta, A. M., Beunza, J. J., Bes-Rastrollo, M., Alonso, A., Lopez, C. N., Velasquez-Melendez, G., & Martınez-Gonzalez, M. A. (2008). Work hours and incidence of hypertension among Spanish university graduates: the Seguimiento Universidad de Navarra prospective cohort. Journal of Hypertension, 2009 Jan; 27(1), pp 34-40.

Randle, J. (2003). Bullying in the nursing profession. Journal of Advanced Nursing, 43(4), pp 395-401.

Rayner, C. & Cooper, C. (1997). Workplace bullying: Myth or reality-can we afford to ignore it? Leadership and Organization Development Journal, 18(4), pp 211–214.

Reeve, J. (2000). 'Past Caring? A longitudinal study of the modes of change in the professional self-concept and global self-concepts of students undertaking a three-year diploma in nursing course.' Unpublished PhD dissertation. University of Nottingham.

Shakeel, M., Dilnawaz, P., Ziyaurrrahman, Safura, K., & Chanderprakash, B. (2011). Alternative System of Medicine in India: A review. International Research Journal of Pharmacy, 2(4), pp 29-37.

Spector, P. E. (1978). Organizational frustration: A model and review of the literature. Personnel Psychology, 31(4), pp 815-829.

Stroud, C. (2008, September 21). Cracking up? Work related stress can ruin your life, not just your job. The Sunday Times. Retrieved from September 24, 2008

Yildirim, A. & Yildirim, D. (2007). Mobbing in the workplace by peers and managers: Mobbing experienced by nurses working in health care facilities in Turkey and its effect on nurses. Journal of Clinical Nursing, 16(8), pp 1444-1453.

Zapf, D. & Gross, C. (2001). Conflict Escalation and Coping with Workplace Bullying: A Replication and Extension. European Journal of Work & Organisational Psychology, 10(4), pp 497-522.

Zapf, D., Knorz, C. & Kulla, M. (1996). On the relationship between mobbing factors and job content, social work environment and health outcomes. European Journal of Work & Organisational Psychology, 5(2), pp 215-237.




How to Cite

Yuzana M.Y, & Azliha M.R. (2018). MALAYSIAN SPEAK-OUT THE PSYCHOLOGICAL IMPACT OF MISCONDUCT AT WORK. International Journal on Recent Trends in Business and Tourism (IJRTBT), 2(1), 1-6. Retrieved from