A STUDY ON JOB SATISFACTION LEVEL AMONG STAFFS WORKING AT INTERNATIONAL AND LOCAL NON-PROFIT ORGANIZATIONS

Authors

  • Thura Maung Aye River Samon Institute of Management, Yangon, Myanmar

Abstract

This descriptive study was to determine the level of job satisfaction reported by the full-time staffs of non-government organization in Myanmar. The research method used an anonymous survey that was voluntarily completed and returned to the researcher. The UW Stout Employee Satisfaction Survey (ESS) structured questionnaire had been used to measure the level of job satisfaction. The descriptive study was done to show the general characteristics, job information and job satisfaction level.

There were 68 full time staffs participated in the study. Different age groups from 23 to 60 years, different level of positions from different departments have involved in the survey. Average age was 33.8 years and 61.8% are single. More than half of the respondents were female. Most of the respondents were from program management and capacity development departments with 32.4% and 39.7% respectively. Most of them are managers, supervisors, senior officers and officers. Average salary is 400 USD per month. Total working experience was 2.1 years in average. Average duration in current work is 7.8 years.

Most of the respondents (77.9%) agree for feeling motivated at work. This is followed by another perception of respondents that they felt working in a team environment with 75%. It is accompanied that 72.1% agree that they felt working in an environment where there is cooperation and respect. In overall, 70.6% agree that organization is a good place to work. 23.5% strongly agree that they provide a valuable service to clients and 22.1% strongly agree that they are responsible for planning work activities.

From the detailed response of the forty items of job satisfaction, it was found that staffs are satisfied more on self-motivation, perception on work and job autonomy while there was less satisfaction in relationship with supervisors, senior management, recognition, pay and benefits. At the same time, few percent of respondents disagree that supervisors care about personal needs and being satisfied with pay respectively with 17.6% each. Job satisfaction level showed 76.5% in moderate level while 14.7% showed low level of job satisfaction. Mean score was 144.57. The results indicate that mean job satisfaction score was 144.57 and 76.5% of respondents which revealed that they have moderate level of job satisfaction.

Keywords:

Job Satisfaction, Non-profit Organizations, Working Staff

Downloads

Download data is not yet available.

References

Abuelhassan, E., Elsayed, Y.N.M.K, Soliman, D.M., Farivar, M. & Abdelgawwad, M.A.A. (2017). Managers' Perspective towards Employees' Generational Differences in Luxor Hotels. International Journal on Recent Trends in Business and Tourism, 1(1), pp 32-41.

Adams, J.S. (1965). Inequity in social exchange. In L. Berkowitz (Ed.), Advances in Experimental Social Psychology (Vol. 2) (pp. 267-299). Academic Press. New York.

AL-Hussami, M. (2008). A Study of Nurses' Job Satisfaction: The Relationship to Organizational Commitment, Perceived Organizational Support, Transactional Leadership, Transformational Leadership, and Level of Education. European Journal of Scientific Research, 22(2), pp 286-295.

Anitha, R. (2011). A Study on Job Satisfaction of Paper Mill Employees with Special Reference to Udumalpet and Palani Taluk. Journal of Management and Science, 1(1), pp 36-47.

Bhatti, K.K. & Qureshi, T.M. (2007). Impact of Employee Participation on Job Satisfaction, Employee Commitment and Employee Productivity. International Review of Business Research Papers, 3(2), pp 54-68.

Carless, S.A. (2004). Does Psychological Empowerment Mediate the Relationship Between Psychological Climate and Job Satisfaction? Journal of Business and Psychology, 18(4), pp 405-25.

Christen, M., Iyer, G. & Soberman, D. (2006). Job Satisfaction, Job Performance, and Effort: A. Reexamination Using Agency Theory. Journal of Marketing, 70(1), pp 137-150.

Conrad, K.M., Conrad, K.J. & Parker, J.E. (1985). Job Satisfaction among Occupational Health Nurses. Journal of Community Health Nursing, 2(3), pp 161-173.

Griffin, M.A., Patterson, M.G. & West, M. (2001). Job Satisfaction and Team Work: The Role of Supervisory Support. Journal of Organizational Behavior, 22(5), pp 537-550.

Herzberg, F., Mausner, B. & Snyderman, B.B. (1959). The Motivation to Work. John Wiley & Sons, New York.

Iqbal, M. (2012). Impact of Job Satisfaction and Job Control on Organizational Commitment. Journal of Managerial Sciences, 6(2), pp 139-154.

Jain, S., Sharma, S. & Jain, R. (2012). Job Satisfaction in Banking: A Study of Private and Public-Sector Banks (Comparative Study). International Journal of Science and Technology, 2(1), pp 40-48.

Javed, M., Balouch, R. & Hassan, F. (2014). Determinants of Job Satisfaction and its Impact on Employee Performance and Turnover Intentions. International Journal of Learning & Development, 4(2), pp 120-140.

Judge, T.A., Thoresen, C.J., Bono, J.E. & Patton, G.K. (2001). The Job Satisfaction-Job Performance Relationship. Psychological Bulletin, 127(3), pp 376-407.

Kamal, R. & Sengupta, D. (2008-09). A Study of Job Satisfaction of Bank Officers. Prajnan, 37(3), pp 229-245.

Korman, A. K. (1970). Toward a Hypothesis of Work Behavior. Journal of Applied Psychology, 54(1), pp 31-41.

Kristiawati, E. & Risal. (2017). The Influence of Employee Training, Understanding of Sap, and Information Technology on the Implementation of the Accrual Based Accounting in the Government of Pontianak City. International Journal on Recent Trends in Business and Tourism, 1(2), pp 10-15.

Kumari, N. (2011). Job Satisfaction of the Employees at the Workplace. European Journal of Business and Management, 3(4), pp 11-30.

Locke, E.A. (1969). What Is Job Satisfaction? Organizational Behavior and Human Performance, 4(4), pp 309-336.

Parvin, M.M. & Kabir, M.M.N. (2011). Factors Affecting Employee Job Satisfaction of Pharmaceutical Sector. Australian Journal of Business and Management Research,1(9), pp 113-123.

Pfeffer, J. (1997). New Directions for OrganizationTheory. Oxford University Press. New York.

Pfeffer, J. (1998). The Human Equation. Harvard Business School Press. Boston, MA.

Pfeffer, J. & Salancik, G.R. (1978), The External Control of Organizations: A Resource Dependence Perspective. Harper & Row. New York.

Rajput, S., Singhal, M. & Tiwari, S. (2016). Job Satisfaction and Employee Loyalty: A study of Academicians. Asian Journal of Management, 7(2), pp 105-109.

Rashidi, A.S. (2018). The Impact of Leadership on Organizational Performance. International Journal on Recent Trends in Business and Tourism, 2(2), pp 10-12.

Resheske, M.G. (2001), A Descriptive Study of Job Satisfaction and its Relationship with Group Cohesion, A Research Paper Submitted in Partial Fulfillment of the Requirements for the Master of Science Degree with a Major in Applied Psychology Industrial Organizational Concentration, The Graduate College, University of Wisconsin-Stout.

Shah, B. & Reddy, C. (2017). Employment Preferences - A Review. International Journal on Recent Trends in Business and Tourism, 1(1), pp 42-44.

Wubuli, A. (2009). A Study on the Factors Affecting Job Satisfaction Amongst Employees of Fast Food Restaurants. A thesis submitted to the College of Business in partial fulfillment of the requirements for the degree of Master of Human Resource Management, Universiti Utara Malaysia. Retrieved From: http://etd.uum.edu.my/1836/2/1.Abuduaini_ Wubuli.pdf

Downloads

Published

02-07-2018

How to Cite

Thura Maung Aye. (2018). A STUDY ON JOB SATISFACTION LEVEL AMONG STAFFS WORKING AT INTERNATIONAL AND LOCAL NON-PROFIT ORGANIZATIONS. International Journal on Recent Trends in Business and Tourism (IJRTBT), 2(3), 10-18. Retrieved from https://ejournal.lucp.net/index.php/ijrtbt/article/view/186

Metrics