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Siti Jubaidah, Heri Wijaya, Eka Siswanto Syamsul, Rifky Wijayanto. DESCRIPTION OF PATIENT SATISFACTION HEALTH SOCIAL SECURITY AGENCY (BPJS) OUT PATIENT TO PHARMACEUTICAL SERVICES AT KANUDJOSO DJATIWIBOWO HOSPITAL BALIKPAPAN WITH IMPORTANCE PERFORMANCE ANALYSIS (IPA) METHOD. Malaysian Journal of Medical Research [Internet]. 2021Oct.26 [cited 2024Nov.24];5(4):19-24. Available from: https://ejournal.lucp.net/index.php/mjmr/article/view/1508