Gamal S. A. Khalifa and Nancy M. Fawzy (2017) “MEASURING e-SERVICE QUALITY (EXPECTION VS PERCEPTION) FROM TRAVEL AGENCIES’ PERSPECTIVE: AN EMPIRICAL STUDY ON EGYPTIAN HOTEL WEBSITES”, International Journal on Recent Trends in Business and Tourism (IJRTBT), 1(3), pp. 36-48. Available at: https://ejournal.lucp.net/index.php/ijrtbt/article/view/268 (Accessed: 20April2024).