Ronald, Kalulu, Denys Uwimpuhwe, and Amiya Bhaumik. 2025. “Service Quality and Customer Retention in Ugandan Guesthouses: The Moderating Role of Work Environment”. International Journal on Recent Trends in Business and Tourism (IJRTBT) 9 (3):17-29. https://doi.org/10.31674/ijrtbt.2025.v09i03.002.