P.P. MOHANTY. PRODQUAL: AN INTEGRATED QUALITY APPROACH TO FOOD PRODUCTION PROCESS AND GUEST SATISFACTION IN HOTELS. International Journal on Recent Trends in Business and Tourism (IJRTBT), [S. l.], v. 3, n. 4, p. 53-61, 2019. Disponível em: https://ejournal.lucp.net/index.php/ijrtbt/article/view/913. Acesso em: 22 nov. 2024.