RONALD, K.; UWIMPUHWE, D.; BHAUMIK, A. . Service Quality and Customer Retention in Ugandan Guesthouses: The Moderating Role of Work Environment. International Journal on Recent Trends in Business and Tourism (IJRTBT), [S. l.], v. 9, n. 3, p. 17-29, 2025. DOI: 10.31674/ijrtbt.2025.v09i03.002. Disponível em: https://ejournal.lucp.net/index.php/ijrtbt/article/view/4630. Acesso em: 17 sep. 2025.