Walid Abdullah Al-Suraihi, Al-Hussain Abdullah Al-Suraihi, Ishaq Ibrahim, Ali Al-Tahitah, and Mohammed Abdulrab. 2020. “THE EFFECT OF CUSTOMER RELATIONSHIP MANAGEMENT ON CONSUMER BEHAVIOR: A CASE OF RETAIL INDUSTRY IN MALAYSIA”. International Journal of Management and Human Science (IJMHS) 4 (3):32-40. https://ejournal.lucp.net/index.php/ijmhs/article/view/1139.