GAMAL KHALIFA. THE EGYPTIAN HOTELS, WHERE IN THE COMPETITIVE ENVIRONMENT? COMPETITIVE STRATEGIES AND MARKET ORIENTATION AND ITS IMPACT ON CUSTOMER LOYALTY: THE MEDIATING ROLE OF OPERATIONAL PERFORMANCE. International Journal of Management and Human Science (IJMHS), [S. l.], v. 2, n. 4, p. 60-72, 2018. Disponível em: https://ejournal.lucp.net/index.php/ijmhs/article/view/810. Acesso em: 19 apr. 2024.