Effect of Performance Management on Employee Engagement in Nigerian National Petroleum Corporation (NNPC)

Authors

  • Isa Ismaila Department of Business Administration, Nile University of Nigeria, Abuja, Nigeria
  • Hauwa Lamino Department of Business Administration, Nile University of Nigeria, Abuja, Nigeria
  • Bashir Garba Ibrahim Centre for Defence Procurement Logistics and Supply Chain Management, Air Force Institute of Technology, Kaduna, Nigeria

DOI:

https://doi.org/10.31674/ijmhs.2022.v06i01.001

Abstract

This paper examines the effect of performance management on employee engagement in Nigerian National Petroleum Corporation (NNPC). A survey research design was employed with a population of 6621 staff of NNPC as of April 2020. Both primary and secondary data were used; questionnaire copies were shared among samples of 377 respondents from NNPC and other subsidiaries and divisions. Data analysis was conducted using mean, standard deviation, and inferential statistics (ANOVA). Pearson’s Product Moment Correlation Co-efficient was used to test hypothesis with the help of SPSS version 20, which addresses the extent of the relationship between the variables under consideration. This study pointed out various proxies of performance management systems notably, objective setting, amendment of objectives, feedback result, reward system, and measurement of performance. The findings showed that performance management has a statistically significant impact on employee engagement. Therefore, the study concludes that objective setting, amendment of objective, on employee engagement in Nigerian National Petroleum Corporation (NNPC). The researcher recommended that the organization should set clear and realistic objectives as well as provide the tools and resources needed to realize such objectives; there should be more straightforwardness about the amendment of objectives in the organization. The organization should give a just and fair reward system and link such to the results of the performance evaluation; management of the organization should as a matter of necessity review employees’ work; and finally, the Nigerian National Petroleum Corporation (NNPC) should measure staff performance both quarterly and annually in order to improve employee engagement.

Keywords:

Performance Management, Employee Engagement, Nigerian National Petroleum Corporation (NNPC)

Downloads

Download data is not yet available.

References

Abane, J. A., & Brenya, E. (2021). The relationship between organizational environment antecedents and performance management in local government: evidence from Ghana. Future Business Journal, 7(1), 1-17. https://doi.org/10.1186/s43093-020-00049-2

Abbasi, A. N., & Chishty, U. G. (2020). Performance Management and Employee Productivity: A Study on the Banking Sector of Pakistan. Reviews of Management Sciences, 1(1), 1-16.

Abdalla, N., Ameen, A., & Allefaa, M. (2021). Study the Moderating Role of Information Technology in Enhancing the Role of Transformational Leadership in Raising the Performance of Educational Organizations in Libya. International Journal of Management and Human Science (IJMHS), 5(2), 15-30.

Abdalla, N., Ameen, A., & Allefaa, M. (2021). The Effect of Using Information Technology as a Mediating Variable on the Relationship between Transformational Leadership and the Organization Performance of Education Sector. International Journal of Management and Human Science (IJMHS), 5(2), 7-14.

Aguinis, H., & Burgi-Tian, J. (2021). Measuring performance during crises and beyond: The Performance Promoter Score. Business Horizons, 64(1), 149-160. https://doi.org/10.1016/j.bushor.2020.09.001

Amjad, F., Abbas, W., Zia-Ur-Rehman, M., Baig, S. A., Hashim, M., Khan, A., & Rehman, H. U. (2021). Effect of green human resource management practices on organizational sustainability: the mediating role of environmental and employee performance. Environmental Science and Pollution Research, 28(22), 28191-28206. https://doi.org/10.1007/s11356-020-11307-9

Armstrong, M. (2018). Armstrong's handbook of reward management practice. Kogan Page Publishers.

Austin, Z., & Gregory, P. (2020). Understanding psychological engagement and flow in community pharmacy practice. Research in Social and Administrative Pharmacy, 16(4), 488-496. https://doi.org/10.1016/j.sapharm.2019.06.013

Bujang, M. A., Sa'at, N., Sidik, T., & Joo, L. C. (2018). Sample Size Guidelines for Logistic Regression from Observational Studies with Large Population: Emphasis on the Accuracy Between Statistics and Parameters Based on Real Life Clinical Data. The Malaysian Journal of Medical Sciences, 25(4), 122-130. https://doi.org/10.21315/mjms2018.25.4.12

DeNisi, A.S., & Murphy, K.R. (2017). Performance Appraisal & Performance Management: 100 years of Progress? Journal of Applied Psychology, 102(3), 421-433. https://doi.org/10.1037/apl0000085

Dipboye, R. L. (2018). Criterion development, performance appraisal, and feedback. In The Emerald Review of Industrial and Organizational Psychology. Emerald Publishing Limited.

Eboh, M. (2020, May 25). NNPC, subsidiaries have 6,621 staff nationwide - Report. Vanguard. https://www.vanguardngr.com/2020/05/nnpc-subsidiaries-have-6621-staff-nationwide-report/

Eljali, A., Ameen, A., & Isaac, O. (2020). The Mediating effect of Resources Available on the Relationship between Training and Employee Performance. International Journal of Management and Human Science (IJMHS), 4(4), 1-10.

Findlay, P., Lindsay, C., & Roy, G. (2021). Business models, innovation and employees experiences in the workplace: challenges for the post-Covid-19 economy. In Productivity and the Pandemic. Edward Elgar Publishing. https://doi.org/10.4337/9781800374607

Fitriati, T.K., Purwana, D., & Buchdadi, A.D. (2020). The Role of Innovation in Improving Small Medium Enterprise (SME) Performance. International Journal of Innovation, Creativity and Change, 11(2), 232-250.

Hair, J.F., Celsi, M., Money, A., Samouel, P. & Page, M. (2016). The Essentials of Business Research Methods (3rd ed.). Routledge. https://doi.org/10.4324/9781315716862

Idemobi, E., Ngige, C.D., & Ofili. P.N. (2017). Relationship between organization reward system and workers attitude to work. Journal of Business and Economic Development, 2(4), 247-254.

Kompaso, S., & Sridevi, S. (2020). Employee Engagement: The Key to Improving Performance. International Journal of Business and Management, 5(12), 90-99. https://doi.org/10.5539/ijbm.v5n12p89

Kothari, C.R. (2019). Research Methodology: Methods and Techniques (4th ed.). New Age International Publishers.

Kramer, U. (2020). Individualizing psychotherapy research designs. Journal of Psychotherapy Integration, 30(3), 440-457. https://doi.org/10.1037/int0000160

Krishanamacharyulu, M., Rajyalakshmi, N. C., Isaac, O., Harish, K. S., Iqbal, M. I., & Srivvastava, K. (2021). Study on Effect of Meditation on Individual’s Performance at Workplace. International Journal of Management (IJM), 12(1). https://doi.org/10.34218/IJM.12.1.2021.033

Laurin, K. (2016). Interpersonal influences on goals: Current and future directions for goal contagion research. Social and Personality Psychology Compass, 10(11), 668-678. https://doi.org/10.1111/spc3.12289

Odoyo, C.O., Liyala, S., Odongo, B.C., & Abeka, S.O. (2016). Theory of Reasoned Action as an Underpinning to Technological Innovation Adoption Studies. World Journal of Computer Application and Technology, 4(1), 1-7. https://doi.org/10.13189/wjcat.2016.040101

Pradhan, R.K., & Jena, L.K. (2017). Employee performance at workplace: Conceptual model and empirical validation. Business Perspectives and Research, 5(1), 69-85. https://doi.org/10.1177/2278533716671630

Rahman, M.K., Gazi, A.I., Bhuiyan, M.A., Rahaman, M.A. (2021). Effect of Covid-19 pandemic on tourist travel risk and management perceptions. PLoS ONE, 16(9), e0256486. https://doi.org/10.1371/journal.pone.0256486

Saunders, M., Lewis, P., & Thornhill, A. (2016). Research Methods for Business Students (7th ed.). Pearson.

Shrouf, H., Al-Qudah, S., Al Khawaldeh, K., & Obeidat, A.M. (2020). A study on relationship between human resources and strategic performance: The mediating role of productivity. Management Science Letters, 10(2020), 3189-3196. https://doi.org/10.5267/j.msl.2020.5.002

Sonnentag, S. (2017). A task-level perspective on work engagement: A new approach that helps to differentiate the concepts of engagement and burnout. Burnout Research, 5, 12-20. https://doi.org/10.1016/j.burn.2017.04.001

Taber, K.S. (2018). The Use of Cronbach’s Alpha When Developing and Reporting Research Instruments in Science Education. Research in Science Education, 48, 1273-1296. https://doi.org/10.1007/s11165-016-9602-2

Tamba, N., & Riyanto, S. (2020). How to Improve Performance through Training and Development. IOSR Journal of Business and Management, 22(5), 09-15. https://doi.org/10.9790/487X-2205070915

Wei, W., Huang, C. Y., & Zhang, Q. (2019). The influence of negative emotions on organizational citizen behavior and anti-production behavior, self-control perspective. Management Review Quarterly, 12, 21-35.

Yamane, T. (1973). Research Methodology/Sample Size.

Younis, D., Midhunchakkaravarthy, D., Isaac, O., Ameen, A., Duraisamy, B., & Janarthanan, M. (2020). The Moderation Impact of Personal Innovativeness on the Relationship Between E-Learning Strategy Implementation and High Education Organizational Performance. International Journal of Management (IJM), 11(12), 3249-3266. https://doi.org/10.34218/IJM.11.12.2020.304

Published

2022-01-01

How to Cite

Isa Ismaila, Hauwa Lamino, & Bashir Garba Ibrahim. (2022). Effect of Performance Management on Employee Engagement in Nigerian National Petroleum Corporation (NNPC). International Journal of Management and Human Science (IJMHS), 6(1), 1-18. https://doi.org/10.31674/ijmhs.2022.v06i01.001